A chance to work for a business who believe in environmentally sustainable and ethically traded products, and work with partners all over the world who actively engage community-based improvements. Their ethical trading principles ensure that our successes benefit the entire supply chain and beyond, from direct initiatives at origin to local communities here in the UK.

What you'll do
The National Account Manager will be accountable for delivering Grocery and distributor channel revenue and profitability. You’ll have 3-5 years’ experience in this channel and have a demonstrable track record of delivering growth and developing in channel new business. You’ll be able to work with key stakeholders internally and be experienced in joint business and promotional planning and execution. You’ll be able to monitor and report on the performance of key customers and channels and be able to identify cost and implement opportunities for growth.

Customer Management

  • Develop and maintain a matrix of contacts across the Customer, including wider teams in order to facilitate sales objectives including but not limited to customer supply chain, customer and finance teams.
  • Execute the Joint Business Plan with the Customer
  • Ensure all admin associated with the Customer is delivered to a high standard.

New business development

  • Develop new business relationships with retail customers and distributor channel in the UK
  • Using skill set to develop opportunities for retail for export either directly or via distributors in situ


  • Working with Category and Customer teams, execute the Commercial Plan in the Customer using all appropriate levers to create maximum brand impact.
  • Where appropriate, utilise Field Sales to deliver execution targets in Customer outlets.
  • Working with Supply Chain to ensure the right levels of stock availability at all times.
  • Working closely with the Marketing team to ensure that our brand principals are upheld at all times.

Financial Management

  • Working with the MD to develop an annual Customer plan to meet and exceed target KPIs (see below)
  • Forecasting all volume and working spend in line with agreed commercial calendar and customer activation.
  • Delivery of the Customer volume, net sales and GP delivery within month, quarter and year


Qualifications and Professional Experience

  • Degree educated or equivalent. 
  • From a food challenger brand background,
  • Understanding of how an Account Manager/Buyer relationship functions.
  • Broad business knowledge and market understanding
  • A good self-starter
  • Experience of building relationships at all levels within an external organisation
  • A tenacious and entrepreneurial approach in the role is key to building and sustaining new long-term relationships
  • Financial numeracy to be able to build strategically sound, financially robust proposals that exploit opportunities.
  • Strong capability in Excel and experience of CRM and forecasting essential
  • Very good communicator through all mediums
  • A good understanding of the FMCG (preferably coffee / hot drinks) marketplace, its key players and projected market dynamics.

Job details

  • Function
  • Location
  • Talent Manager

    Catherine Batting

Looking to Hire?

If you are an FMCG Challenger brand looking to hire, take a look at our People & Recruitment Services and see if we can help.

Subscribe to our Newsletter

Sign-up below and we will keep you in the loop with the latest news and updates from Young Foodies.


Preferred Suppliers

Our Preferred Suppliers are a selection of businesses that we have vetted and trust to recommend to our brands. We have negotiated discounts or deals with many of them.

Access to the list and discounts is a benefit to Community members only.

If you are not a Community member, find out more about joining here.
If you are interested in being a Preferred Supplier, find out more here.

Member Login

Not a member yet? Find out more here

Thank you!

Keep an eye on your inbox for the next relevant newsletter.


In the meantime, why don’t you follow us on our social channels…