Listening : FMCG Training Course

About the course

Effective questioning and listening skills are critical and often overlooked. They make managers more impactful, and lead to better results in sales, marketing and operations. Over this half day course, you will learn how to speak less and gain more, to be able to better engage with others. You will have plenty of opportunity to practice the skills during the time so you can come away confident that you are having better conversations.


  • Be known for having good conversations
  • Put together proposals you can be confident in
  • Understand those around you deeply
  • Be a better manager

The course covers

  • The importance of listening
  • Different types of listening
  • Active listening
  • Questioning to understand
  • Open and closed questions

Designed for

This course is designed for your whole team and is applicable to everyone in your business.

Meet the trainer

It is taught by Helen Bryant. Previously with PepsiCo, Cadbury Schweppes and Britvic Soft Drinks, Helen has a strong track record in Sales and Commercial at a Director level. She has spent the last 9 years working as a strategic consultant developing and delivering learning programmes for FMCG clients. She understands what is needed to be successful and is highly effective at engaging individuals and teams on both core skills and craft commercial capabilities.


Hear from your peers…

“The course was packed with useful information, practical exercises and a clear guide for future. A totally necessary course for anyone that deals with people at work!”


“Great to take time to reflect on our people skills, where communication is key! Helen is very good at explaining certain human behaviours and how to come over the situation.”


“A very interesting course that highlights how important communication is in all people focused roles! All useful information that can be applied to most situations in the workplace.”


“This course was a great insight into how other businesses work with their teams and the similarities and differences there are between people when dealing with certain situations.”


“Very good and engaging trainer who is conscious to the needs of each individual as well as the wider group. Recommended.”



All our training is digitally held.



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